Dynamics 365 & Power Platform

Microsoft Dynamics 365 is a suite of cloud-based CRM and ERP business applications. It includes modules for Sales, Customer Service, Marketing, Finance, Supply Chain, and Field Service – all integrated with the Microsoft ecosystem (Teams, Outlook, Power BI). It helps businesses automate processes, improve customer relationships, and make data-driven decisions.

Implementation costs vary based on the number of modules, users, customisations, and integrations required. A basic CRM setup for a small team may start from €5,000 – €15,000, while enterprise-grade ERP deployments can range from €30,000 – €150,000+. Contact us for a free assessment and tailored quote.

A typical CRM implementation takes 4 – 12 weeks depending on complexity. Simple Sales module deployments can go live in 4 – 6 weeks. More complex setups with multiple modules, data migration, and custom integrations may take 3 – 6 months. We provide a detailed timeline during the scoping phase.

Yes. We offer managed support plans that include bug fixes, feature requests, platform updates, and user help desk. Plans are flexible – monthly or annual – and include a dedicated account manager. We also provide ad-hoc support for specific issues.

Absolutely. We handle data migration from Salesforce, SAP, Dynamics NAV (Navision), spreadsheets, and other legacy systems. Our process includes data cleansing, deduplication, field mapping, and validation to ensure zero data loss and clean records in your new environment.

The Power Platform is a suite of low-code/no-code tools by Microsoft: Power Apps (custom apps), Power Automate (workflow automation), Power BI (data analytics), and Power Pages (web portals). It integrates natively with Dynamics 365 and extends its capabilities without heavy custom development.

Yes. While our office is in Campanillas, Málaga, we serve clients across all of Spain and Europe. Most of our consulting, implementation, and training services can be delivered remotely. We also travel on-site for workshops, training sessions, and go-live support.

We work across multiple industries including professional services, manufacturing, distribution, retail, construction, and non-profits. Microsoft Dynamics 365 is industry-agnostic and highly configurable – we tailor every deployment to your specific workflows and compliance requirements.

Microsoft Copilot is an AI-powered assistant embedded in Dynamics 365. It can summarise meetings, draft emails, generate reports, suggest next-best actions for sales opportunities, and automate routine tasks using natural language. We help businesses integrate and configure Copilot for maximum productivity.

Yes. We offer role-based training for administrators, functional consultants, and end users. Sessions can be delivered on-site in Málaga or remotely via Teams. We also provide materials for Microsoft certification preparation (PL-200, PL-400, MB-210, MB-220, and more).